Last updated: October 2024
Introduction
feral-mountain is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our photography tour services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit an inquiry through our contact forms
- Register for a photography tour
- Subscribe to our communications
- Communicate with us via email
This information may include:
- Name and contact information
- Email address
- Tour preferences and photography experience level
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and browser type
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate with you
- Process tour bookings and provide our services
- Send you relevant information about our tours and services
- Improve our website and service offerings
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to:
- Provide our services (such as accommodation partners)
- Process payments securely
- Comply with legal requirements
- Protect our rights and safety
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for two years unless you request earlier deletion.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal data
- Objection to certain processing activities
- Data portability
To exercise any of these rights, please contact us using the information provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
feral-mountain
142 Mountain View Road
Canmore, Alberta T1W 1N6
Canada
Email: [email protected]